Language Rules
The words we choose shape how the world hears us. These rules keep A2R copy sharp, honest, and unmistakably ours.
English Style
Our approach: Hemingway-esque. Short sentences, active voice, zero filler.
Short sentences
Default to 8-15 words. Vary rhythm by mixing one short sentence with one slightly longer.
Active voice
"We built adaptive learning" not "Adaptive learning was built by us."
Strong verbs
"We ignite", "We unlock", "AI adapts" — not "We are focused on", "We help to provide."
Concrete nouns
"learners", "publishers", "classrooms" — not "stakeholders", "entities", "environments."
No filler
Cut "In order to", "It is important to note that", "As a matter of fact."
Clean prose
Flowing paragraphs preferred over bullet lists in customer-facing copy.
Rhythm Example
Education hasn't changed in decades. Not really. The tools got shinier, the platforms got bigger — but the experience stayed the same. We're here to change that.
Pattern: Short, short, medium. Short.
Banned Language
Words and phrases that are off-limits. Search to check if a term is banned and find the approved replacement.
Corporate Buzzwords
Synergy
Vague, overused
Use instead: "collaboration", "working together", or describe the specific benefit
Leverage
Corporate jargon
Use instead: "use", "build on", "apply"
Paradigm shift
Pretentious
Use instead: Describe the actual change concretely
Best-in-class
Unverifiable claim
Use instead: Cite the specific evidence or result
End-to-end solution
Meaningless
Use instead: Describe what it actually covers
Scalable solution
Overused
Use instead: "grows with you" or describe how it scales
Cutting-edge
Cliché
Use instead: "latest", "advanced", or just show it
Next-generation
Vague hype
Use instead: Describe what's actually new
Holistic approach
Empty
Use instead: Describe the specific scope
Game-changer
Hyperbolic
Use instead: Show the impact with evidence
Move the needle
Corporate speak
Use instead: Describe the specific outcome
Circle back
Internal jargon
Use instead: "revisit", "follow up"
Disruptive
Overused tech speak
Use instead: Show the disruption, don't name it
Ecosystem
Often vague
Use instead: "network", "community", or describe it
Low-hanging fruit
Casual corporate
Use instead: Describe the specific opportunity
Fear-Based Messaging
Don't get left behind
Fear-based
Use instead: "Join the movement" or opportunity framing
The future won't wait
Pressuring
Use instead: "The future is here" (excitement, not pressure)
Your competitors are already...
Fear/comparison
Use instead: "Leading institutions are discovering..."
You can't afford to miss...
Scarcity pressure
Use instead: "Imagine what's possible when..."
Act now before it's too late
Urgency through fear
Use instead: "The moment is now" (excitement)
Falling behind
Deficit framing
Use instead: "Moving forward" (positive direction)
Empower Replacements
Empower
Overused in EdTech to the point of meaninglessness
Use instead: unlock, unleash, ignite, activate, amplify
The Empower Rule
Why "empower" is banned
“Empower” has been used so often in EdTech that it has lost all meaning. It signals generic marketing speak rather than genuine conviction. A2R replaces it with verbs that carry real energy and specificity.
Brand Lexicon
Proprietary terms that belong to A2R. Use them deliberately and consistently.
Cognitive Democracy
The principle that every learner deserves an adaptive, personalized learning path regardless of background.
Use in: Website, keynotes, thought leadership, brand campaigns
Framework
A2R's core product — an adaptive learning framework. This is a product term, not jargon. Always accepted in A2R copy.
Use in: All contexts — website, sales, technical docs, social, blog
Coining Rules
- Coined terms must be capitalized consistently across all materials.
- Define the term on first use in any document or page.
- Never use a coined term as a throwaway buzzword. Each one carries strategic weight.
- New coined terms require brand team approval before use in public-facing content.
Product Terminology
Accepted product names and model codenames. These terms must always be used exactly as listed — never flagged as jargon or spelling errors.
A2R Products
Core product names used in customer-facing communications.
LLM Models
Large Language Model codenames used across A2R platforms.
Image Generation Models
Codenames for image generation models.
Voice Generation Models
Codenames for voice and speech synthesis models.
Vectorization Models
Codenames for embedding and vectorization models.
Speech-to-Text Models
Codenames for speech recognition models.
Exact spelling required
These terms are A2R product vocabulary. Use them exactly as written in all customer-facing and internal communications. Do not paraphrase, abbreviate, or alter their spelling.
The No-Emoji Rule
No emojis in any A2R communication
Emojis are banned from all A2R communications — external and internal. They undermine our voice's authority and precision. Convey energy through strong word choice, sentence rhythm, and punctuation. Never through symbols.
The ASAR Rule
Internal mythology only
ASAR (and all internal mythology, codenames, and cultural lore) is purely internal. It fuels our identity and team culture but must never appear in customer-facing copy, marketing materials, sales decks, or any public communication. Customers experience the outcomes of our culture, not the mythology behind it.
Formatting & Structure
Different audiences get different structures.
Customer-Facing
- Clean, flowing prose over bullet lists.
- Short paragraphs (2-3 sentences max).
- Bold the key takeaway in each section.
- Use subheadings to break content every 150-200 words.
- No walls of text. White space is your ally.
Internal
- Bullet lists and tables are welcome for efficiency.
- Use ASAR references and internal terminology freely.
- Casual tone is acceptable in Slack and internal docs.
- Same active voice and strong verb principles apply.
- Keep it concise. Respect your reader’s time.
Related content
Banned Language Search
Quickly check if a word or phrase is on the banned list.
Voice Personality
Understand the pillars before applying language rules.
CTAs & Positioning
Language rules applied to calls to action.
Examples Gallery
See language rules in action across real copy samples.
Hemingway Editor
Free tool to check readability and sentence complexity.
Minimize Cognitive Load — NNG
Why simpler language drives better comprehension.
Writing Is Designing — O'Reilly
Treating words as a core part of the UX design process.
Google Developer Style Guide
Google's editorial guidelines for clear, consistent writing.
GOV.UK — Writing for GOV.UK
Evidence-based plain English guidelines from the UK government.
Writing for the Web — A List Apart
Why writing is the most important element of web design.
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